Lead assigned staff in performing activities or tasks in guest, volunteer, and/or retail services.
- Lead or coordinate shift operations of assigned activities, resources, and/or associates.
- Serve as a technical or functional resource and perform similar duties with staff.
- Assign, monitor and review progress of work. Monitor and report compliance with policies and/or procedures.
- Oversee and evaluate orientation and training of assigned associates. May provide input in the review and evaluation of staff performance.
- Assist the leadership in developing annual goals & objectives for the department.
