Rep-Patient Accounts-Med Group

• Department:  UAB-STV Vestavia
• Schedule:  M-F (varies 7am-5pm)
• Benefits for eligible positions include: generous paid time off, paid parental leave, Associate Assistance Program, Tuition Reimbursement Program, and more 

Communicate with patients, participants, and staff to accurately schedule patients for office visits. Perform clerical and reception duties associated with patient registration.

• Gather necessary demographic, insurance and clinical information from patient and enter into appropriate database. Seek appropriate resources to resolve issues about the type, date or location of appointments. 
• Schedule patient appointments in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinate and communicate schedules.
• Assist with coordination of activities related to insurance pre-certification/authorization.
• Provide counseling to patient, participant or their representative regarding appointment needs. 
• Help patients with billing questions and collect appropriate payments.  
• Any other responsibilities asked from front desk duties. 

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

2 years or more of Insurance Verification, registration and scheduling. Willing to train on borders if needed. Customer service interaction, Multi-tasking, Ability to Lead, Problem Solving, Attention to Detail, Care for those we serve/serve beside us. Demonstrates Exceptional Work Standards, Communicates Effectively, Demonstrates Technical/Professional Knowledge and Skill, Familiar with Medical terminology, and Dealing with Change.

UAB St. Vincent’s, a proud part of UAB Medicine, is a trusted provider of health care, serving Alabama for more than 125 years. With five hospitals and numerous clinics, we're a health care community deeply rooted in compassion, service, and respect for all, guided by the rich legacy of the St. Vincent’s name. We're committed to extending kindness and personalized care to patients, their families, and each other. We address the physical, psychological, social, and spiritual needs of our patients. We believe in the power of teamwork and unity, and foster a collaborative spirit among our more than 4,800 employees. As one of Alabama’s best hospitals as recognized by U.S. News & World Report, improving the health and lives of those we serve is at the heart of our mission. Join us in continuing our legacy of service and healing in central Alabama, where we can make a lasting impact together.